Every project begins with a conversation.

The process of designing your home should feel as considered as the outcome. That means clear communication, honest advice, and a collaborative approach from the very first call through to construction. Below is a breakdown of how we work, so you always know what to expect, and what comes next.

Getting Started

Before design begins, we take the time to understand your project, your goals and whether we're the right fit for each other. These early steps set the foundation for everything that follows.

  • Discovery Call

    A free, no-obligation phone or video call to talk through your ideas, understand your space and get a feel for what you're hoping to achieve. It's informal and honest, a chance for you to ask questions, and for us to understand whether your project is something we'd be well suited to take on. There's no pressure and no commitment.

    Person holding a smartphone and writing notes in a notebook at a wooden desk.
  • Site Visit

    If the discovery call leaves you keen to progress the conversation, the next step is bringing us on site. This isn't the detailed measure-up, that comes later. It's a walkthrough. We move through the spaces together, talk through your brief in context and get a sense of the scope, the constraints and the opportunities before we put a fee to anything. It's where the project starts to feel real for both of us.

    Two men walking outdoors, one in a checkered shirt and the other in a plain shirt with a bag, on a sidewalk with some shadows.
  • Fee Proposal

    Once we've walked through your home and confirmed the scope together, we put together your fee proposal. Our fees are fixed price per stage, so you know exactly what you're committing to before you move forward. Because the proposal comes after the site visit, it reflects the actual scope of your project rather than assumptions made over the phone.

    A person in a dark shirt is sitting at a desk, writing in a notebook with a pen. The desk has open and closed notebooks and papers.

Laying the groundwork

Once your proposal is accepted, we prepare the foundations for design. We return to measure your home and document the existing conditions, producing the accurate as-built drawings everything is designed on. We'll send through our pre-design questionnaire to understand how you live and what you need, and commission a feature and levels survey from a licensed land surveyor so we're working with precise information from day one. This stage typically runs three to four weeks, and then design begins. You can read more about what happens before design begins in our guide.

Curious about fees before booking a call? Get in touch by email and we're happy to share how we typically structure fees for projects like yours.

Our Design Process

Once we're underway, your project moves through three design phases. Each stage builds on the last, shaping the big picture, refining the details, and preparing everything your builder needs to bring the design to life. For a deeper look, read our guide to the three design phases.

  • Schematic Design (SD)

    This is where ideas take shape. We explore layout options, spatial relationships and overall direction for the project, presenting concepts for your review and feedback. The goal at this stage is to find an approach that feels right, one that responds to how you live and what you're hoping to create. We work through ideas together until we land on a direction you're confident in.

    Architectural floor plan of a house showing rooms and layout.
  • Design Development (DD)

    With the concept confirmed, we begin to resolve the details. Materials, finishes, joinery, and technical requirements all get worked through in this phase. Where needed, we coordinate with structural engineers and other consultants to ensure the design is considered from every angle. By the end of this stage, you'll have a clear and fully resolved design to take forward.

    Top-down view of several wooden sample panels with different grain and finish, positioned on a concrete surface next to a laptop keyboard in the upper left corner.
  • Construction Documentation (CD)

    The final design is translated into a complete set of drawings and documentation that your builder can price and build from. This is a detailed and precise phase. The drawings produced here form the legal and technical basis for construction, and we take care to ensure they leave nothing to interpretation.

    Architectural blueprints and documents spread out on a desk, with some rolled-up plans and a folder in the background.

Design decisions don't stop once construction starts. Questions come up on site, and small choices along the way shape the final result. We can stay involved through the build, working alongside your builder and the wider team to help things run smoothly.

Common Questions

Explore or connect

Want to see how the process comes to life? Explore a few of our current Projects.

When you are ready to begin your own, book a discovery call and let’s start the conversation.